Privacy policy

HealthNet values the privacy and security of the individuals and organizations that use our platform. This Privacy Policy explains how we collect, use, protect, and manage information when you access or use HealthNet's services, website, and digital platforms. By using HealthNet, you agree to the collection and use of information in accordance with this policy.

HealthNet provides digital healthcare solutions that support healthcare providers, organizations, and patients through secure, efficient technology. The platform is intended to assist with healthcare operations and information management, but it does not replace professional medical advice or clinical judgment.

Information We Collect

HealthNet collects information to provide and improve services.
This may include personal information such as names, contact details, professional information, and login credentials when users register or interact with our platform. In healthcare environments, HealthNet may also process healthcare-related information that healthcare providers manage through the platform. This information is handled strictly according to applicable data protection and healthcare privacy practices.

In addition, we may collect technical information. This includes device data (such as the specific computer or smartphone used), usage data (information about how you interact with the website or platform), system logs (records of system events), and browser information (the type and version of your web browser). This information helps us maintain platform performance and security.

How We Use Information

Collected information is used to operate, maintain, and improve our services.
Information supports healthcare workflows, user accounts, secure communication, system functionality, and customer support.

Certain data helps analyze performance, enhance experience, and develop platform improvements.

HealthNet does not sell personal information to third parties.

Data Protection and Security

Protecting sensitive healthcare information is a HealthNet priority. We implement safeguards against unauthorized access, misuse, or disclosure.

Security practices may include encryption (scrambling data so only authorized users can read it), secure authentication (verifying a user’s identity before access is granted), role-based access controls (restricting data access based on a user’s role), and continuous system monitoring (regularly checking the platform for security threats or issues) to maintain the integrity of the platform.

While we take strong measures to protect data, no digital system can guarantee absolute security. Users are encouraged to maintain strong account security practices.

Data Sharing

HealthNet shares information only as needed for services or legal compliance.
In healthcare settings, information may be shared between authorized healthcare providers and organizations using the platform to support patient care and operational workflows.

We may also share limited information with trusted technology partners or service providers who assist in maintaining and operating the platform. These partners are required to handle data responsibly and securely.

Data Retention

HealthNet retains information only for as long as necessary to provide services, comply with legal obligations, and support healthcare operations.

The duration of retention may vary depending on the type of information and applicable healthcare regulations.

User Rights

Depending on applicable laws and organizational policies, users may have rights related to their personal information, including the right to request access to, or corrections or updates to, their data.

Requests related to personal information can be directed to the HealthNet support team.

Updates to This Policy

HealthNet may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or service improvements.

Any updates will be posted on this page, and users are encouraged to review the policy periodically.